
Frequently Asked Questions
Everything you need to know about Fusion Hub, the technology, and getting started.
General
Fusion Hub is an AI-powered service execution platform developed by DEUTZ AG and TALPA Solutions. It turns machine telematics data into structured service actions — reducing unplanned downtime and creating recurring aftermarket revenue.
Telematics dashboards show you data — error codes, GPS positions, operating hours. Fusion Hub goes further: it analyses the data with AI, identifies root causes, detects anomalies with 90% accuracy, and generates structured service tickets with parts lists, cost estimates, and technician instructions. In 9 out of 10 cases, the right follow-up actions are initiated automatically.
Fusion Hub is designed for heavy machinery across industries: construction, mining, material handling, agriculture, energy, and industrial applications. Any fleet with connected or connectable machines can benefit.
No. While Fusion Hub leverages DEUTZ engine expertise, the platform works with any CAN bus-compatible machine — regardless of manufacturer. We support multi-OEM fleets and integrate with third-party telematics systems.
Technology
Fusion Hub ingests data from CAN bus signals (J1939, proprietary protocols), sensor data, GPS, operating conditions, service history, and OEM-specific parameters. The platform normalises and validates all data in real-time.
Our AI achieves approximately 90% detection accuracy. In 9 out of 10 cases, the anomaly is correctly identified and the right follow-up actions — parts ordering, technician dispatch, customer notification — are initiated. This accuracy is continuously improved through closed-loop feedback from actual service outcomes.
No. Fusion Hub integrates with your existing telematics infrastructure. We ingest data via APIs or direct hardware connections — no rip-and-replace required. Your existing investment is preserved.
Getting started
The EVP is a risk-free 3-month pilot program. We connect to your machines (via your hardware or ours), analyse your real operational data, and deliver measurable results — detected anomalies, prevented failures, cost savings. After 3 months, you decide whether to scale. No obligation.
Very little. If you have existing telematics, we connect via API. If not, we can provide our own hardware. A typical EVP setup takes 2–4 weeks from contract to first data analysis.
We recommend starting with 10–50 machines for the EVP. This gives us enough data diversity to demonstrate value while keeping the pilot manageable. After the pilot, scaling to hundreds or thousands of machines is seamless.
EVP pricing depends on fleet size and data complexity. Contact us for a tailored proposal. The program is designed to be low-risk — the investment is a fraction of the downtime costs the platform prevents.
Integration & Data
Three models: (1) Fusion Hub Hardware — we provide the sensors and build the data lake. (2) Bring Your Own Hardware — we connect to your existing telematics. (3) Analytics Layer — Fusion Hub runs invisibly inside your existing applications under your brand.
Yes. Our Analytics Layer model runs Fusion Hub as an invisible engine inside your existing portals and dashboards. Your customers interact with your brand — our intelligence runs underneath. GHH's "inSiTE" is an example of this model in production.
Data is stored in ISO 27001-certified data centres in the EU. We follow GDPR requirements strictly. Data ownership remains with you — we process and analyse it under strict data processing agreements.
Yes. We can connect directly to your existing Data Lake via APIs and add our intelligence layer on top. You keep full control over your data infrastructure — we complement it with AI-powered service insights.
Business Model
Fusion Hub uses a SaaS model, typically priced per machine per month. Pricing varies by fleet size, integration model, and feature scope. Contact us for a tailored proposal.
Our reference customers report 30% MTTR reduction and 7% fuel savings. GHH Group generates multi-million Euro recurring SaaS revenue through their white-label deployment. Exact ROI depends on your fleet size, current downtime costs, and service model.
Absolutely. OEMs use Fusion Hub to offer premium service contracts (like Fuchs PrimeGuard), dealers use it to sell proactive service packages, and service providers use it to price full-service contracts with confidence.
Still have questions?
Talk directly to our team.